Field service engineer
81Very safeEngineering apprenticeship or experience as a technician, plus a driving licence.
See field service engineer jobs →Will AI replace IT support technicians?
Partly.
AI helpdesks resolve the simple tickets. Desk-side fixes and hardware still need someone to show up.
AI-proof score
45/100
Changing
AI will reshape this job, and fewer people may be needed.
Easy to automateNeeds a human
Our estimate from published research, not a prediction about you or any employer. How we score jobs
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Safer jobs to look at
Realistic moves from it support technician into work that’s much harder to automate.
Telecoms & fibre engineer
75Fairly safeMany employers train new starters from scratch. A driving licence helps.
See telecoms & fibre engineer jobs →Electrician
86Very safeLevel 3 electrical apprenticeship (around 3–4 years) plus the AM2 assessment.
See electrician jobs →Why it scores 45
Six ratings feed the score. Four protect a job from AI and two expose it. How we score jobs
- Hands-onProtects
Skilled physical work in the real world
- Unpredictable settingsProtects
Every site, home or patient is different
- Human touchProtects
Trust, care or persuasion face to face
- AccountabilityProtects
Licensed or high-stakes — someone has to sign it off
- Screen-basedExposes
Work done on a computer with text, data or images
- RoutineExposes
Repeatable, rules-based tasks
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