Will AI replace medical secretaries?

Likely.

Typing letters, booking appointments and coding records is the work speech-to-text and AI handle best.

AI-proof score

23/100

At risk

AI can already do much of this work.

Easy to automateNeeds a human

Our estimate from published research, not a prediction about you or any employer. How we score jobs

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Realistic moves from medical secretary / administrator into work that’s much harder to automate.

88Very safe

No degree needed. NHS trusts train new healthcare assistants, starting with the Care Certificate.

74Fairly safe

Trainee dental nurse roles with a Level 3 diploma, then GDC registration.

84Very safe

Nursing degree (3 years) or a nursing degree apprenticeship, then NMC registration.

Six ratings feed the score. Four protect a job from AI and two expose it. How we score jobs

Hands-onProtects: Skilled physical work in the real world
Unpredictable settingsProtects: Every site, home or patient is different
Human touchProtects: Trust, care or persuasion face to face
AccountabilityProtects: Licensed or high-stakes — someone has to sign it off
Screen-basedExposes: Work done on a computer with text, data or images
RoutineExposes: Repeatable, rules-based tasks